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Welcome to Vantage House suppliers of chocolate machinery,
moulds & equipment We are agents for international companies, providing a range of quality products to suit your production. This website has our FULL online catalogues for you to browse! We are only able to supply addresses in the UK & Ireland. | ||||||||||||||||||||||||||||||||||||||||||||||||||
This page has been designed to answer your general questions about Vantage House, who we are and what we do. Some of the most frequently asked questions by our customers are: More Do We Accept Credit Card Payments? Yes, we can now accept credit and debit card payments. There is no charge for Debit Card transactions. Credit card payments attract a 2% surcharge. However, we are also happy to take bank transfers, cheques, postal orders in UK Pounds to cover your order. Any bank charges are to be met by the remitter. We will need to receive cleared funds before we can release your order. You simply need to tell us which items you wish to purchase by e-mail / fax / phone, we will then tell you the total amount due and then you pay this amount in the way that suits you best. You may order the Belgian Chocolates book and as we have this in stock, your book can be sent out on the same day you place your order and pay via Credit / Debit card.
We supply from the individual and small business to the largest chocolate & confectionery companies in the UK & Ireland. We can help no matter what stage of production you are at and with most equipment, mould and machinery requirements. See what our customers say about us! If you are outside the UK & Ireland, don't despair - we may also be able to help with useful information on who to contact - contact us. We are based in the South East of the United Kingdom but we deal with suppliers worldwide. We don't have any machinery or stock here at the office, but we'd be happy to accompany you over to Belgium, Germany or any other supplier location to see relevant machinery working. Just call us to organise a trip. Please contact us with your requirements so we can talk to you further about what you need. Once your order has been established, we can accept personal or company cheques and postal orders in UK Pounds. In addition we can now accept credit and debit card payments. There is no charge for Debit Card transactions. Credit card payments attract a 2% surcharge.
If you are an existing customer, your order will benefit from a 30 day account, but if you are a new customer we ask that you pay for your first order in advance. We will then advise you of the value of your order and the amount due. Please check minimum order amounts. If you know what you would like, please click here to place your order.
NOTE: Minimum Order amounts exclude VAT, postage and SOHC - must be goods net value only. Please note: Should you need to order less than £175 from Hans Brunner, we are still very happy to process your order but please note that a Small Order Handling Charge will apply in order to bring the goods into the UK (SOHC). Chocolate World moulds are eligible to quantity discounts - if you order over 25 moulds the price will go down, then again for over 50, over 75, over 100 etc. Considerable savings can be made! These can be mixed mould designs, as long as they belong to the same Series (ie: Series 1000, or Series 2000) - for example, you don't have to order 25 x CW1001 to get a discount, you can order 5 x CW1001, 5 x CW1062, 5 x CW1003, 5 x CW1028 and 5 x CW1299 because the total is 25 of the Series 1000 moulds. Factory lead-times shown are approximate and to be used as a guide only. If delivery times are essential there is a space to state Delivery Date Required on the Order Form. Lead-times
from factory for machinery from ChocoMa, Hacos, Prefamac, FBM or Savage will be quoted
on request.
Please call us for specific lead-times on 01273 777 002 or send in an e-mail. We do not list prices for all of our items on this website. We do list some though. This is mainly because most of our suppliers have agents in other countries around the world where differing trading conditions and taxes apply. We supply you with the information you need about our products here at the site - then we can give you a complete and current quote - Fill in our Enquiry Form now with the codes and quantities of the items you're interested in or call / e-mail us for an immediate quote. It is essential that you provide codes and descriptions - we sell thousands of products, we can then answer your enquiry much faster. Thank you.
Once you've contacted us about your items and obtained prices, simply call, e-mail or fax us your order, stating the codes and quantities required. If you are not a current customer we'll get back to you with the total cost of the order, if you are, you have 30 day account status. It doesn't get any easier than that.
Note: The Belgian Chocolates Book can be ordered & paid for via Credit or Debit card instantly. Your book will normally be shipped on the same day to anywhere in the world.
Can I have Information On Paper? As with requests for catalogues, the quick answer is yes, but generally the information printed and posted to you may be identical or less up to date than what you see here at the website. We receive leaflets from suppliers once a year, sometimes once every few years and as you can imagine, our website is much more up to date. Also, via the internet you can see images and specifications instantly without having to wait for the post! We have thousands of products available online and the information is updated regularly. At your request we will of course print out this information, or send the original leaflet, and post it to you but would ask that you use the site to its full extent first. Where a quotation is required in the post we will include the specifications you see at the site as well as the images, alongside the price. Where a printed leaflet version is available we will include this in the envelope. Using the site instead of requesting printed information just helps to keep the rainforest greener and allows us to keep costs down. Please e-mail us on info@vantagehouse.com or call us on 01273 777 002 if we can help further. Prices are not listed at this site for the reasons listed above under "What Are Our Prices?". Most of our praline and hollow chocolate moulds are made of high quality durable polycarbonate plastic. These are normally clear, plastic, durable moulds. That means that they will last you for years and years and won't let you down -They won't crack or break. Silicon moulds are rubber based flexible moulds for making jellies etc. and polymoulds are thin re-useable plastic sheet moulds. Can The Moulds Be Washed In A Normal Dishwasher? We do not recommend washing polycarbonate moulds in temperatures over 50°C or using any detergents. You may wash them in a dishwasher provided only hot water is used and no detergent, because temperatures over 50°C and detergents will ruin the moulds. Silicon moulds can be washed in hand hot water, with no detergents. As mostly sugar based products are used in silicon moulds, the sugar should dissolve in the water, with no need for detergents. www.vantagehouse.com is designed so most of our products are listed online. This saves on additional costs like postage, printing, administration and time. It also helps keep the rainforest slightly healthier. This way we can pass the savings on to you, which we feel is a good deal for everyone. If required, we can send you printed catalogues and brochures, but keep in mind that these are generally printed versions of what you see on the website, and they are not updated as regularly as the website is. Why not bookmark the site so you can get back to us at anytime and see the latest products and updates? If you do need paper catalogues please be specific when contacting us about which catalogue you are ordering as we have many different catalogues (simply quote the manufacturers name). Prices are generally not listed at this site for the reasons listed above under "What Are Our Prices?". Can Customers See Any Of The Equipment/Machinery Available? If you are interested in a particular machine, we would like to talk to you about the options available. Please fill in our form with details of the particular item you are interested in and we'll get back to you as soon as possible (we aim to answer within 48 hours). If possible we will arrange for a visit to enable you to see the machine working and test your product. This will very much depend on what you make and what the company you will be visiting makes - we want to help but we don't want to tread on any toes. In the meanwhile, please also read customer Testimonials about our machinery and the service we provide. College business plans/studies involving chocolate - we can help. If you are doing a college project or course, where you need information about chocolate moulds, machinery or equipment - we can help:
*Any Prices shown are Net, excluding VAT, postage and any other charges that may apply.
If your question is not answered here, throughout the site or on our "About Us" Page, please do contact us.
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